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Automating investment management operations processes takes people, not just IT systems. That may sound like an off-point message from an investor servicing technology solutions vendor like us. After all, Deep Pool is in the business of developing and selling systems. Our raison d’être lies in providing clients (fund administrators, investment managers and other financial services […]

Fund administration and wealth management servicing may be two discrete businesses with different sets of clients and distinct requirements. But developing hybrid capabilities to handle both is a challenge that a growing breed of administrators are being called on to meet. The premise is simple. Administrator clients keen to expand their business and margins are […]

Delivering quality client service in investment management is no longer just about richness and responsiveness. Consistency is imperative too, especially in an increasingly multi-asset class world. But providing that service consistency is a big problem, one we hear a lot about from fund administration clients and prospects. Take a common scenario. A fund manager works […]

If ever there was a time for fund administrators to ramp up automation of their end-to-end operations, this is surely it. Firms’ cost bases have been under concerted pressure for years as the global fund administration industry wrestles with ever tightening margins. Resurgent inflation though is upping the ante. Inflation outpaces wage rises … for […]

Anti-money laundering (AML) and tax compliance capabilities may seem to have little to do with the battle to curb climate change. But, applied well, they have become an important weapon. The recent COP27 gathering – on the back of a year of record-breaking temperatures, floods, drought and storms – has underscored the need for radical […]

Doing more with less. It’s not an appealing prospect, but that is the hard reality facing financial institutions’ compliance teams. Compliance risks and responsibilities continue to swell, driven by never-ending regulatory change. The speed and number of sanctions implemented in response to the war in Ukraine has further increased the pressure on resources, observed Thomson […]