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When producer Anna Beattie was unsuccessfully pitching the idea for The Great British Bake Off I’m sure she had little inkling of the global phenomenon it would turn into, or the resurgent appetite for home baking it would prompt. Like millions of others I’m no pâtissière, but the Bake Off has inspired my own hit-and-miss […]

So you’ve gone through the buy versus build technology decision process and opted for a third-party software provider. Job done. Now you can sit back and let your chosen partner get on with it, right? Not quite. Your vendor selection may have made sense at that point in time, but requirements change. Your firm will […]

As my primary school headmaster used to drum into us on an almost weekly basis, “you can please some of the people all of the time; you can please all of the people some of the time; but you can’t please all of the people all of the time.” The quote may be attributed to […]

If anti-money laundering (AML) and counter-terrorism financing (CFT) protections weren’t already high on financial institutions’ priority lists, then they should be after the $4.3 billion in penalties the US Department of Justice hit cryptoasset marketplace Binance with last week. Mark Kornfeld of law firm Buchanan Ingersoll and Rooney, quoted in the Financial Times, warned the […]

When it comes to project resourcing, McDonald’s owner and CEO Ray Kroc put it simply: “You’re only as good as the people you hire.” Or as Walt Disney said, “of all the things I’ve done, the most vital is coordinating the talents of those who work for us and pointing them toward a certain goal.” […]

It’s the perennial technology choice: should financial services organisations build or buy their IT infrastructure? This is no inconsequential decision. In an increasingly digitalised age, where speed of service, automation and efficiency have taken on new levels of importance, institutions’ technology capabilities will determine their ability to service clients, stay compliant and do it profitably. […]