transfer agency

Funds are getting more complex. Hybridisation of the open- and closed-fund worlds continues as traditional managers and hedge funds tap opportunities in private markets, and private market firms seek to ‘democratise’ access with vehicles targeting high-net-worth investors. Regulatory compliance responsibilities are intensifying (not least with the global uptick in anti-money laundering requirements and Securities and […]

Delivering quality client service in investment management is no longer just about richness and responsiveness. Consistency is imperative too, especially in an increasingly multi-asset class world. But providing that service consistency is a big problem, one we hear a lot about from fund administration clients and prospects. Take a common scenario. A fund manager works […]

Here’s the problem: while all the interactions in our personal and professional lives are becoming ever more digitalised and automated, fund administration remains beset by manual, often paper-based processes. From banking apps and TV streaming to online shopping and food delivery, seamless, on-demand services are becoming the norm. Investors – especially as digital native Millennials […]

We live in an increasingly multi-asset class world. Unfortunately, fund administrators’ traditional technology infrastructures do not. Transfer agency, accounting and reporting systems were typically developed to support the specific needs of what had been segregated markets, creating specialist software for mutual funds, hedge funds, private equity and real estate. But the investment landscape has changed. […]